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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kara Wipperfurth

June 17, 2025

5  out of  5
rating by Kara Wipperfurth
"Tracy and her team are fantastic to work with. I love the personal touches they give their clients and they are always willing to help and answer questions!!"
We responded:
"Thanks so much, Kara, for the kind words! We're here to help if you ever need anything!"
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Trevor Thornburg

June 6, 2025

5  out of  5
rating by Trevor Thornburg
"Solid peeps. Highly advise phone call vs online while their people skills are top notch and quick their online could use a some speed upgrades"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Smith

June 5, 2025

5  out of  5
rating by Lisa Smith
"Best customer service - real kind and professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Strei

June 4, 2025

5  out of  5
rating by Lisa Strei
"Tracy's office is awesome! Everyone there is always more than willing to help and takes great care of their customers! Totally recommend!"
We responded:
"Thanks, Lisa! We're always here to help!"
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Mike Row

May 29, 2025

5  out of  5
rating by Mike Row
"Tracy, Kelly and Bill are the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Vickie (Pinkie)

May 20, 2025

5  out of  5
rating by Vickie (Pinkie)
"This is best State Farm agent. If you want great customer service this is where you go"
We responded:
"Thanks so much, Vickie! We truly enjoy taking care of you!"
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D B

May 10, 2025

5  out of  5
rating by D B
"First time car owner Bill made it extremely easy for me to setup coverage and spent over 2 hours answering all my questions so i can the appropriate coverage!"
We responded:
"Thank you for sharing! We're glad to have you on board!"
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M M

December 23, 2024

5  out of  5
rating by M M
"Absolutely awesome team to work with! This office is always quick to give help and great with communication. In an age where customer service has become robotic, it's nice knowing when I call Tracy Naab's office a friendly member always answers the phone. They make the entire insurance process so simple too! I normally work with Bill and cant thank him enough for all the great help!"
We responded:
"Thank you so much! We enjoy taking care of your family!"
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Nathan Simons

December 11, 2024

5  out of  5
rating by Nathan Simons
"Great experience working with Kelly! They were able to save me a lot more money than being with Progressive and Universal. Coverage is very good too and actually better in some cases. No claims yet, so can’t comment on that process."
We responded:
"Thanks so much, Nathan, for the kind review! We really appreciate the opportunity to take care of your insurance needs."
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Randy Bird

December 10, 2024

5  out of  5
rating by Randy Bird
"Kelly was great to work with, I would highly recommend ."
We responded:
"Thanks so much, Randy! Glad to have you onboard!"
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Bonnie Jo Morin

December 9, 2024

5  out of  5
rating by Bonnie Jo Morin
"I’ve only had good experiences dealing with with Bill at State Farm. He is very pleasant and very knowledgeable."
We responded:
"Thanks, Bonnie, for the kind review. We're happy to help!"
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Alison Michael

November 22, 2024

5  out of  5
rating by Alison Michael
"Personalized service, smiling voices & a genuine interest to have your needs covered. Tracy & Bill have helped me know my coverage options & make adjustments when life changes. Just saw Kelly did become an agent! Great job building your team Tracy! They all have given excellent service to myself & everyone I sent their way. Top notch"
We responded:
"Thanks so much, Alison! We really enjoy helping you take care of your insurance needs."
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Kevin Rinehart

November 22, 2024

5  out of  5
rating by Kevin Rinehart
"We could not be more happy with Tracy and her team as our agents. They're always there for us whenever we need them. They take care of us very well. Very quickly and efficiently."
We responded:
"Thanks so much, Kevin. We're thankful for your kind words!"
Profile photo of APRIL MCCLINTOCK

APRIL MCCLINTOCK

November 19, 2024

5  out of  5
rating by APRIL MCCLINTOCK
"Never had a better experience dealing with insurance than this office! Bill and Kelly have been so amazing! I've called with questions, changed things up, had to file a claim etc. They are very helpful and usually know the answer right away!"
We responded:
"April I'm so glad you have had great experiences with my team! Thanks again for your kind review!"
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Olivia Richmond

November 19, 2024

5  out of  5
rating by Olivia Richmond
"Tracy and her team are top notch. They reply to emails efficiently and always are there for all of my questions. They always communicate all the details so there is no confusion. I highly recommend!"
We responded:
"Thanks, Olivia! We really appreciate the kind words. Just let us know if you need anything!"
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Jeff Flint

November 18, 2024

5  out of  5
rating by Jeff Flint
"Been a customer since 2004 these guys are always going out of the way to catch my mistakes and save me money and headache."
We responded:
"Thanks so much, Jeff! We're always trying to make things as hassle free as possible. Really appreciate your comments and your business!"
Profile photo of Erika Ray

Erika Ray

November 15, 2024

5  out of  5
rating by Erika Ray
"I have recently returned to Tracy Naab State Farm for auto and homeowner insurance. Everyone at this office is amazing, customer service is excellent. They remembered me by name after years! I got better rates and better coverage. Returning has given me a feeling of security. Ive been insurance hopping to get better rates, but I don’t think I’ll be doing that again. Thank you to the staff at Tracy Naab insurance for your excellent care."
We responded:
"Thank you, Erika. We're so glad to have you back! If you every have any questions or need assistance, please give us a call. We're here to help!"
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ray gray

November 14, 2024

5  out of  5
rating by ray gray
"Excellent service always. Custom service is great. Staff is always so helpful and courteous."
We responded:
"Thanks so much, Ray! We truly appreciate your business and are always here to help!"
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Sage

October 22, 2024

5  out of  5
rating by Sage
"Kelly was so so helpful and very thorough with all of her work. I’m very new with all of the insurance policy sides of things and she knew just the follow up questions to ask and the next steps I should be taking to get the most out of my coverage."
We responded:
"Thank you, Sage, for your kind review. We're always here to help with any questions you may have about your insurance. Much appreciated!"
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mcorray

October 10, 2024

5  out of  5
rating by mcorray
"Called about different coverage for my condo and Tracy was great! Didn’t try to talk me into things I didn’t need, but made sure I understood everything! 👍👍👍"
We responded:
"Thanks so much for the review. Let us know if you need anything at all!"
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Dave Larson

April 23, 2024

5  out of  5
rating by Dave Larson
"I moved out of town almost 5 years ago and I still keep Tracy and her team as my agent. Their communication and service are excellent!"
We responded:
"Thank you, Dave, for the kind words! We're always happy to take care of you!"
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Linda McCreight

January 31, 2024

5  out of  5
rating by Linda McCreight
"Bill Douglas took time to explain everything in details, and very informative. Quick process also."
We responded:
"Thank you, Linda! We look forward to taking care of your insurance needs! Much appreciated!"
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Joanna Ogle

January 11, 2024

5  out of  5
rating by Joanna Ogle
"Took the time to explain everything in detail. Answered all questions and made sure we had the best deal possible"
We responded:
"Thank you so much! It was a pleasure meeting you!"
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Aly Robertson

September 28, 2022

5  out of  5
rating by Aly Robertson
"Been with State Farm for years and honeslty Bill at Tracy's office is beyond helpful! Thank you again!"
We responded:
"Thank you, Aly! Bill really enjoys taking care of our customers!"
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Cecelia Taylor

September 22, 2022

5  out of  5
rating by Cecelia Taylor
"Excellent, freindly, professional service"
We responded:
"Thank you so much, Cecelia! We appreciate the review and thank you for your business!"